Remy Optometry (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, manage, use and protect your personal information, including health information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal information including:
Name, contact details and date of birth
Health information, including eye test results, medical history and treatment records
Information about your child, where you are booking or attending an appointment on their behalf
Children’s Privacy
We provide eye care services to patients of all ages, including children. Where a patient is a minor, we collect their health information with the consent of a parent or guardian, who may also access or request changes to that information on the child’s behalf.
How We Use Your Information
Your personal information is used to provide eye care services, manage appointments, and communicate with you about your care. We do not use your information for any purpose beyond what is necessary to fulfil these purposes without your consent.
Sharing Your Information
Your personal data may be shared with:
Third-party providers supporting website hosting, data analytics and customer support
Other healthcare providers, where necessary for your care and with your consent
Regulatory bodies, where required by law
We do not sell your personal information.
Data Security
We take reasonable steps to protect your information, including encryption, secure servers and controlled access.
Your Rights
You may request access to, or correction of, your personal information at any time. Contact details are below.
Contact Us
If you have any enquiries or concerns about this policy or your personal information, please contact:
The information provided on this website is general in nature and is not a substitute for a comprehensive eye examination or personalised clinical advice from a qualified optometrist. Individual results, treatment recommendations and product suitability vary from patient to patient.
Product availability, brands and pricing referenced on this website are subject to change without notice.
For questions about your eye health or an existing appointment, please contact us directly:
